December 30, 2021
This is my second purchase. I purchased the Mini first and then realized I needed the MAX to keep my refrigerator going. Their customer service, in particular Christopher, is awesome. I emailed him many times for information. He always replied in a rapid response. As a 71 year old senior female, some of the different plugs were confusing. Christoper sent me pictures of plugs and what they meant, and when I thought my MAX wouldn't turn off, he asked me to send a video, but I was able to turn it off. Thank you so much for your support Christopher and for the awesome product and sale price for a person on a limited income.
- Great customer service. Timely shipping. Battery generator is a great option for me as I didn't want to deal with the gas or propane type generators. This one I can easily move around in my house and is basically noise free!