"Thanks a lot for your response. Customer Service score = 100!"
Dennis - Martinsburg WV
"Great products and excellent service. Thanks for the amazing shopping experience Earth Tech!"
"I never have been a big online shopper but I must admit that Earth Tech Products has been a great place to shop. Fast shipping and good products always makes the customer happy!"
"Providing family with earth-friendly gifts and the personal touch you add to the shopping experience (it's hard to find this even in in-person purchasing) makes the holiday all the more meaningful"
Stephanie - New York, NY
"You're a life saver. I'll be ordering again in the future. You got my repeat business."
Debra - Memphis, TN
"Just wanted to say thanks! Ordered a product on Tuesday of last week. I needed it for a birthday gift at a dinner on the following Sunday same week. I incorrectly stated that I needed it on 2-26-06 instead of 1-26-06. Thanks to your heads up customer service he called me to clarify and sent it 2-day instead of regular ground. Would have been a major screw up on my part and it came off perfect. Of course he loved the gift. Thanks again!"
Ralph - Tustin, CA
"I thought the site was very user friendly. Coustmor service available on Saturdays is nice."
Michael B. - Clarksville, TN
"So far very good! I like the quick response and happy with my previous order."
Ed R. - Suffern, NY
"Customer service rep was friendly, efficient, and made thewhole process very easy."
Marjorie P. - Newburyport, MA
"They Did Above and beyond the call of duty, UPS delivered my package at the wrong address they made the call to find that out sent out a new item over night so my gift wouldn't be late for the holidays and called me twice during the day to keep me informed Thank You so much. I will be more then happy to do business with is business again and again."
Tina R. - Green Bay, WI
"I RECIEVED MY ORDER TODAY. I THANK YOU FOR YOUR PROMPT SERVICE. MY NEIGHBORS WERE AMAZED AT YOUR PRODUCT AND PROMPTNESS."
Tony D. - Buffalo, NY
"Somehow or other I submitted two orders for what I wanted and that was caught by one of your order takers (if I can use that non-de-plume) who sent me an email asking if that was what I meant. I think it is commendable that you have concerned, dedicated people in your organization. I will be returning to do business with you as my needs dictate."
Carl D. - Sarasota, FL
"You do it right every time. It's very easy, I just phone in, your customer service person,takes my order, gives me a cost and it's done"
Richard B. - Los Altos, CA
"Great products, good use of website to describe product...good follow up and info regarding order fill and shipment. I will continue to use your products...I love my solar lights"
Kathy G. - Folsom, CA
"Delivery times great, returns not necessary when replacements are required and then they are shipped immediately. Great Service!!!!"
John M. - WILLISTON, ND
"I made a color error when when purchasing some solar lights on line. I noticed the error when they emailed me a confirmation. The error was quickly resolved with a 1 minute phone call. No hassels! Great service!"
Wendy M. - Easthampton MA
"I just wanted to say Thank-You in your speedy service in the matter of my solar lights. I am very happy with the way your customer service handled my service on my lights. I was expecting to fill out a form, ship back in original boxes. WOW! I will shop again with you, and I will be sure to let my friends know about your great customer service! KUDOS to you."
Donna A. - Madison,O.H.
"The light works great! Thank you so much. It is wonderful and refreshing to do business with an honest and respectable business such as Earthtech Products. I will definitely remember this."
"Thank you!" Angela P. - Green Bay, W.I.
"Outstanding service. Thank you!"
Shane A. - Benton, WA
"Hello,Again, I think your level of communication about backorders is the best I have encountered. Awesome. I remain interested and am happy to wait until Spring. Thanks, Rick."
Rick S. - Reno, NV
"Hello I Just received my Bio Vault safe today and wanted to right to tell you that you guys are awesome. You shipped my product to me faster than I could ever imagine and it was exactly what I ordered. You have definitely won my business again in the future. Once again Thank You"
Andrew L. - Fresno, CA
"Wow, that is great service! I really appreciate it. I will spread the word about your service. I have already had many people in my class "ooh and ahhh" over the candles (I teach Yoga) and already given your web address out, but now I can go in and tell them the service is great also! I will be sure to continue to give them the website so they can buy their own.GREAT PRODUCTS and will be back to do business again,"
Alison A. - San Antonio, TX
"Thank you... it was hard to find nice looking lights (that weren't plastic). We are thrilled with this purchase and absolutely love the way our front yard looks with our new lighting!"
Juliann J. Perrineville, NJ
"Frank, Thank you for such great service!!! I received the part today. I will be placing another order this weekend, purely because of your great customer service. Now when someone asks me what ever happened to customer service I will tell them of my great experience with you. Again thank you.Sincerely Yours,"
Howard B. - Eastport, NY
"Tues. my heating and A/C guy installed my solar fixture that I ordered from you - fit perfectly on existing pole and actually lit the first nite. Has a nice glow. Will be interesting to see how much diff there will be in my gas bill. I plan to compare to last few years. Thanks for all your help!"
Rae Gene R. - Little Rock, AR
"Dear Earthtech Products Customer Care, I received the replacement solar light yesterday. Thank you for resolving this so smoothly and quickly. I will not hesitate to shop with Earthtech Products in the future. A satisfied customer,"
Elizabeth V. - La Crosse WI
"A new Vers remote control with all the buttons in the right places arrived today. I'll forward it my daughter and she will undoubtedly be very pleased. I've been extolling the great customer service and responsiveness by Earthtech and Vers. I truly appreciate that you followed up on this issue for me so promptly. Thank you very much. Happy customer,"
Lovelle S. - Cupertitno CA
"Thank you so much, I will be making a future purchase for some additional lights. Great customer service."
Maria M. - HUNTSVILLE AL
"Your company is the most professional and efficient company I have ever dealt with. My sister in law referred me to you, and I will tell a ton of people about you.. I plan to order from you in the very near future. Thank you so very much. Would you like me to send back the one that is not up to par?"
Thanks again, Ann E. - Signal Mountain TN
"Excellent Seller A+++"
Sultan A. - BRADENTON, FL
Mary H. - Arlington, MA
"Everything was perfect. The item was described correctly, and showed up the same way!"
Mark F. - Liberty Lake, WA
"VERY cool product that nobody else has. Good price. Arrived on time. No hassles."
Joe M. - Cockeysville, MD
Sherry B. - INDEPENDENCE, KANSAS
"Thank you for the monkey nut. It came late last week. Your service is excellent! I have already recommended this product and company to several others. It's hard to find good service companies now days. Keep up the great work."
Stacy B. - Neenah, WI
"Thank you so much, with service like that I will gladly use your company again! Happy Holidays or Merry Christmas!!!"
Kate D. - Ocean City, NJ
"Many thanks! It is no wonder your customers keep returning. Excellent service."
"I love, love, love Earthtech Products. I stumbled upon them during an Internet search, took a chance, and I'm so happy I did. Everything I purchased is brand new and works perfectly. Customer service is the best anywhere. It is so refreshing to find a business that puts the customer first and that cares about quality!"
Sondra S. - Arlington, VA
"got it! we love it the kids are excited to see daddy open it! thanks so much for the great customer service..it is much appreciated.
Jackie G. - Rolling Hills Estates, CA
"Thank you. I really appreciate your follow up and obvious care for your customers. Well handled.
Robert S. - Valencia, CA
Thank you! "Please let the company know that my experience with Customer Service Representative Jason K was phenomenal. He was knowledgeable, responsive, very helpful, communicative, and kind. It is people like him that make me want to go to back to your company. Give him a raise or promotion- very rare to find these characteristics these days, particularly from an online company.
Jason S. - Los Angeles, CA
"Just wanted to say, great site guys. I always enjoy seeing what interesting things you have to offer!
"This thing works fantastically, and I'm ordering another one in about a week from now."
David S.- Clinton, IA
"That is incredibly gracious of you....thank you very much. I will be sure to order from you in the future and refer you as well."
Michelle P.- Las Vegas, NV
"We received and installed the replacement dragonfly garden light. It works just fine. I would like to thank you for your service and commitment to your customers! We have enjoyed the solar lighting in our garden and love the sleek (not bulky) look to your products compared to others! We will continue to let our friends know where to go to get the best. Look forward to shopping with ya'll again!! Thanks Duff"
H. Duff - Lubbock, TX
"Thank you for your e-mail. I had ordered 8 of them from you several days ago but needed a few more to make the area totally complete! These are wonderful solar lanterns. Thanks so much."
Linda C.- Utopia, TX
"Dear Jason, YOU ARE SOOOOOO AMAZING! Can't thank you enough for sending the remaining 6 solar lanterns...they arrived yesterday!!! Thank you soooooooo very much. Have had them charging all day...we'll hang tonight...party tomorrow night...and they will be a huge HIT!!! Love them. Thank you. HAVE ENJOYED DOING BUSINESS WTIH YOU AND WILL CONTINUE TO DO SO."
Linda C.- Utopia, TX
"Thank you sooo much! I received the product yesterday and opened it today. I am thoroughly impressed with the design and quality and am anxious to mount this! Thank you again!!!"
Rick Stanger - Omaha, NE